Your privacy matters to us. We are considerate of the information we ask you to provide and the personal information we collect through the operation of our website(s). We only store personal information for as long as we have good reason to and aim to keep it as simple as possible for you to control how we process that information. We aim for full transparency on how we gather, use and share your personal information.
WHO WE ARE & WHAT THIS POLICY COVERS
INFORMATION WE COLLECT
We collect information in two different ways: information we collect automatically through your use of our website and information we collect from other sources in use on our website.
Information You Provide To Us
While browsing our website, you may provide us with personal information when you complete our contact form such as name, telephone number and email address.
Information we collect automatically
We may automatically collect information about how you use our website. We may also collect technical data such as your IP address, login data, details how long you spent on our website, which browser you used, which pages you viewed and how often and for how long and other technology on the devices you use to access out website.
Information from Cookies & Other Technologies using pixel tags
What is a pixel tag?
Pixel tags (also called clear GIFs, web beacons, or pixels) are small blocks of code on a webpage that allow websites to do things like read and place cookies. The resulting connection can include information such as the person’s IP address, the time the person viewed the pixel and the type of browser being used.
How do we use pixel tags on this website?
Currently we do not use pixel tags on this website.
What is a cookie?
A cookie is a small text file that may be stored on your computer or mobile device that contains data related to a website you visit. It may allow a website “remember” your actions or preferences over a period of time, or it may contain data related to the function or delivery of the site. Cookies can be set by the owner of the website or in some cases by third party services the website owner allows to present other information, run content or provide other functionality such as analytics. Further information on cookies can be found at: http://ec.europa.eu/ipg/basics/legal/cookies/index_en.htm
This is a WordPress website. The default cookies used by WordPress are as follows:
General Website Access: If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year. However, we currently have disabled commenting on our site.
Information We Collect from Other Sources
We may also get information about you from other sources. For example, if you use social media services (like Twitter of Facebook) we will receive information from that service if you engage with our social media feeds (such as your profile picture) via the authorization procedures used by that service. The information we receive depends on which services you authorize and any options that are available.
HOW WE USE THE INFORMATION WE COLLECT
We only use your information to respond to the query you submitted to us. Once the matter has been satisfactorily dealt with, we delete your information. We do not engage in direct marketing activities or use your personal information for same.
HOW WE SHARE INFORMATION
We NEVER pass on your private personal information to anyone without legitimate reason to do so. We only share your information in the following circumstances:
Third Party Vendors: We may share information about you with third party vendors who need to know information about you in order to provide their services to us. This group includes vendors that help us provide our Services to you (like payment providers that process your credit and debit card information) and those that help us understand and enhance our website (like analytics providers). We require vendors to agree to privacy commitments in order to share information with them.
As Required by Law: We may disclose information about you in response to a subpoena, court order, or other governmental request.
To Protect Rights and Property: We may disclose information about you when we believe in good faith that disclosure is reasonably necessary to protect the property or rights of Southeast Country Music Festival , third parties, or the public at large. For example, if we have a good faith belief that there is an imminent danger of death or serious physical injury, we may disclose information related to the emergency without delay.
With Your Consent: We may share and disclose information with your consent or at your direction. For example, we may share your information with third parties with which you authorize us to do so, such as the social media services that you connect to your site through our Publicize feature.
Aggregated and De-Identified Information: We may share information that has been aggregated or reasonably de-identified, so that the information could not reasonably be used to identify you. For instance, we may publish aggregate statistics about the use of our Services.
Published Support Requests: And if you send us a request (for example, via an email or one of our feedback mechanisms), we reserve the right to publish that request in order to help us clarify or respond to your request or to help us support other users.
While no digital system or online service is 100% secure, we will endeavour to ensure the information you provide us is securely held, both online and offline as applicable, and protected against unauthorized access, use, alteration, or destruction and will take reasonable measures to do so.
RETENTION OF INFORMATION
Information provided is retained by Southeast Country Music Festival while we have legitimate reason to do so in order to provide you with the best possible service. We also retain information or the purposes of satisfying any legal, accounting, or reporting requirements. We have no other reason to retain your data and therefore any information that is no longer required is deleted from our systems (including backup systems) or if in paper form, shredded and disposed of securely.
Under GDPR you have the following rights which we strictly uphold.
- The right to be informed: We will always inform you about how your personal data is processed by us.
- The right of access: You may request access to your information that we control at any time by contacting us at southeastcountrymusicfestival.com If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us.
- The right to rectification: If any of your information is inaccurate or incomplete we will rectify upon request. If we have disclosed inaccurate information to a third-party, we will inform them of the rectification and also inform you of this.
- The right to erasure: You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
- The right to restrict processing: You have a right to restrict how we process your information.
- The right to data portability: You may obtain and reuse the personal information you initially provided us with for your own purposes. We will provide this to you or another data controller nominated by you in a machine readable format.
- The right to object: In certain circumstances you have the right to object to how we process your personal information. We are happy to cease processing in such cases, unless there are compelling legitimate grounds to continue processing or where it is needed for legal reasons. To object, please contact us at email@example.com In the case of direct marketing, to remove your information from our system, please unsubscribe using the link at the bottom of the communication received.
- The right to complain: If you have any query regarding how we handle your personal information or if you wish to make a complaint, please email us at firstname.lastname@example.org You also have the right to contact the Data Protection Commissioner at www.dataprotection.ie, Lo call: 1890 252 231, email: email@example.com
LINKING TO OTHER WEBSITES
To provide you with additional information, we may include links on our website to external websites. Although we make every effort to ensure that our links to external websites are accurate, up to date and relevant, Southeast Country Music Festival cannot take responsibility for pages maintained by external providers. Southeast Country Music Festival takes no responsibility for information contained on external links from this website. Views expressed on external sites are not necessarily those of Southeast Country Music Festival itself
THIRD PARTY SERVICES
Our websites, domains and apps may contain third-party plugins to provide certain functionality – backups, analysis, social media feeds etc Please note that this policy does not apply in those cases and we are not responsible for the privacy practices of such third parties. We do however endeavour to only select third party services that are GDPR compliant.